HSBC Trinkaus Privacy Statement

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Thank you for using our website. Protecting your personal data is a top priority for us. This also applies to data generated when browsing our web pages, or personal details you entrust us with when using our services.

HSBC adheres to strict security standards and measures against access of unauthorised third-parties. This is why we would like to take this opportunity to inform you of the guidelines for the protection of personal data, which the entire HSBC Trinkaus Group adheres to.

Definition of personal data

'Personal data' is defined as individual details (data) regarding the personal or factual circumstances of an identified (or identifiable) natural person. Details which cannot be traced to yourself as a person (for example, due to anonymity, or if a pseudonym has been used) do not qualify as personal data.

Internal security measures

We have made all organisational arrangements necessary, and use state-of-the-art technology to safeguard the protection of your personal data. In addition, each of our staff members has personally undertaken to observe the confidentiality rules set out in the German Federal Data Protection Act (Bundesdatenschutzgesetz), and to preserve banking secrecy. Compliance with data protection rules is monitored by our Internal Audit department, and by our Data Protection Officer. This Privacy Statement has been updated in April 2013. Further updates may be required from time to time to adapt any changes in the legal framework, or to reflect modifications related to technical progress, or the methods or processes used.


Each visit to our public website is recorded and data is raised with the aid of 'cookies' Cookies are small text files transferred from the website to your PC's hard disk that enable us to recognise the user on a next visit. Internet browsers are generally configured to automatically accept cookies. You can deactivate the storage of cookies, however; alternatively, you can set your browser to alert you in the event of a cookie being transmitted, or to prompt you to accept each cookie individually.

In detail we use the following cookies:

The data collected serves for marketing purposes and for continuously improving our service offer and our website. This data is coded in pseudonymised user profiles. It is stored and evaluated on HSBC Trinkaus hosted server systems. You can deactivate the raising and storage of data with future effect at any time clicking on the following link: By accepting the cookie reached through this link your browser is permanently excluded from evaluations by etracker.

We apply permanent cookies - besides the above mentioned usage of improving our web services - to store your preferred language version and font size. In this way, your chosen options will be preserved for your next visit. Although permanent cookies will not be deleted automatically when leaving our website, you can remove them at any time. (Note that your chosen settings will be lost in this case.)

A 'session cookie', storing information relevant to the current session (including login to protected areas, acceptance of disclaimers etc.), will be generated and maintained throughout your visit to our website. The session cookie will be deleted automatically when you leave our website.

Log in, Password

You will need to provide certain additional details if you wish to access certain protected areas, or personalised services. We require these details to provide such services, and to protect both you and us against unauthorised use. In line with all client data we handle, such details provided by you are shielded by strict data protection rules. Such data will only be used for the purposes designated by you, and will be deleted once they are no longer needed for such purposes.

Links to third-party websites

Our website also contains links to websites operated by external providers - those outside the HSBC Trinkaus Group. Our Privacy Statement does not extend to such third-party websites. Therefore, when visiting such websites, we ask you to obtain information on the guidelines and methods applicable there.


If you have any other questions regarding data protection, please contact the Data Protection Officer of HSBC Trinkaus:

HSBC Trinkaus & Burkhardt AG
Data Protection Officer
Mr. Lutz Althoff
Koenigsallee 21-23
40212 Dusseldorf


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Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.